Cancellation & Refund Policy

Effective Date: June 7, 2026 • Last Updated: June 2026

Thank you for shopping at Kavi Mugdha Bharat Fashion. We value your business and aim to ensure a premium shopping experience. If you are not entirely satisfied with your purchase, we are here to help clear our structural parameters regarding returns, exchanges, and financial refunds.

Category Wise Refund Rules

Since our brand deals in both high-end designer textiles and delicate imitation jewelry collections, different refund frameworks apply based on hygiene and customization standards:

Ladies' Apparel

Standard clothing items (Unstitched suits, sarees, ready-made kurtis) are eligible for returns/refunds within 7 days of delivery if they are unworn, unwashed, and carry original tags.

Imitation Jewelry

Due to strict health and hygiene safety guidelines, jewelry products are non-refundable. Financial refunds or replacements are only issued if items arrive broken or damaged in transit.

Bespoke Custom Fits

Outfits that have been processed under our 'Custom Tailoring' or semi-stitched body alterations network are uniquely made for you and are strictly ineligible for returns or financial refunds.

The Refund Cycle Lifecycle

Once your return parcel is approved and routed back to our central warehouse hubs, our quality analysis team checks the product's physical state under these protocols:
• Quality Verification: The inspection process requires 48 to 72 hours from the date of reverse parcel reception.
• Prepaid Transactions: Approved refund values are credited directly back to the original payment mechanism (UPI, Cards, Net Banking) within 5 to 7 banking business days.
• Cash on Delivery (COD): For COD orders, refunds are processed via secure Bank Transfer or UPI payout link which our support desk shares with you post verification.
• Non-Refundable Costs: Original shipping overhead fees and the nominal ₹49 COD convenience processing charge are entirely non-refundable.

Mandatory Unboxing Video Clause

Please note that for claiming damage refunds on imitation jewelry or heavy embroidered garments, an unedited, continuous package unboxing video is an absolute mandatory requirement. The video must clearly show the courier label and the physical opening of the sealed parcel box. Claims submitted without a valid unboxing video will be automatically declined.

Late or Missing Refunds

If you haven’t received a financial refund within the specified 7 business days, we suggest checking your bank account statement once again or contacting your credit card company. It often takes some internal processing time before a official bank settlement is posted on your feed.
If you’ve done all of this and you still have not received your refund transaction ID yet, please immediately reach out to our dedicated support managers via our official channels.